Shipping & Delivery Information

Shipping 

We currently only ship 60km from Sydney CBD, if you're trying to put an order through outside this zone and get an error code at check out, please email us on info@treatem.com.au 

Delivery 

Our delivery times are currently between 9am - 5pm. However, during COVID-19 delivery times may be completed outside these hours. 

We do not have same-day delivery services however if you would like to put in a last minute order please call 0433504525 before 11am. 

FAQs

Cancellation Policy 

Orders can be cancelled prior to 48 hours prior to the scheduled delivery date.

Orders that are already prepared, dispatched or in transit cannot be cancelled or refunded.

Cancellation of order incurs a $50.00 administrative fee regardless of box value. Money will be refunded less this fee.

If cancellation notice is received at less than 48 hour notice - cancellation is void.

A cancellation notice must be placed in email to info@treatem.com.au